Unlimited / Unmetered Policy

Shared Hosting Limitations

For Shared Hosting (Shared, Cloud, WordPress), the following limitations apply:

  • Maximum cPanel storage limit is 50GB, including SQL databases and email accounts.
  • We do not allow the use of storage for backups, movie download sites, software download sites, or any file storage such as movies, zip files, and backups. Our unlimited hosting is strictly for hosting website files such as HTML, PHP, or other related site files.
  • Storage limit may not apply if you are on our highest plan, but it is still not for unlimited online storage, videos, images, audio, games, installers, backups, or archiving.

Reseller Hosting Limitations

For Reseller Hosting, the following limitations apply:

  • Maximum per cPanel account is 50GB, including SQL databases and email accounts.
  • We do not allow the use of storage for backups, movie download sites, software download sites, or any file storage such as movies, zip files, and backups. Our unlimited hosting is strictly for hosting website files such as HTML, PHP, or other related site files.
  • If any account abuses CPU usage or engages in DDoS attacks, we reserve the right to suspend or terminate the account. We provide a backup before termination. If any user exceeds usage limits, we send 3 warnings with a 48-hour resolution time. If unresolved, the account is suspended with an additional 24 hours to resolve the issue before termination, at which point no backup will be provided.

Bandwidth Usage

We do not set any bandwidth limits on any account. However, if users engage in illegal activities such as downloading files, using the account as a browser proxy, or any other inappropriate use of bandwidth, we will suspend the account. Reactivation fees are $3 for the first suspension, $8 for the second, and termination on the third violation.

CPU, RAM, IO, EP Usage

Different plans have different resource limits. If your website exceeds these limits more than 5 times in one day, it is mandatory to upgrade your account. Failure to upgrade will result in the cancellation of your subscription, with a refund provided after deducting the usage days amount.

CPU, RAM, IO, EP Usage

Different plans have different resource limits. If your website exceeds these limits more than 5 times in one day, it is mandatory to upgrade your account. Failure to upgrade will result in the cancellation of your subscription, with a refund provided after deducting the usage days amount.

Reseller Unlimited Account

In the SufiHost Reseller Unlimited plan, there are no limits on the number of cPanel accounts you can create. However, if your account negatively impacts our server's performance (e.g., CPU overuse, DDoS attacks), you will be required to upgrade to a dedicated server or VPS. Otherwise, there are no account creation limits in cPanel.

What "Unlimited" means

Unlimited Disk Space/Bandwidth/Website Plans means that we do not set a limit on the amount of bandwidth, websites, or disk space you may use for the normal operation of a personal or small business website, provided it complies with this agreement. If your service usage or content poses a risk to the stability, performance, or uptime of our servers or other infrastructure, you may be required to upgrade to a VPS, or we may take action to restrict your resource usage.

What "Unlimited" DOES NOT mean

SufiHost employs mechanisms to protect its hosting subscribers and systems from abuse. Our “Unlimited” hosting is not intended for single or few hosting subscribers to unfairly impact the experience of other subscribers. Our service is designed for small and medium-sized businesses, not for large enterprises or non-typical applications better suited to a VPS or dedicated server. We place automated safeguards to prevent any website from adversely impacting the system until we can evaluate the resource needs.